To pay taxes online, you must first locate the account(s) by following these steps:
Select the appropriate button for your search; either by Property ID, Owner Name, Property Address or Billing Address.
See Illustration 1.
Once you select an option, instructions will appear with examples of how to enter the applicable criteria.
Step 2: Enter the appropriate criteria:
If you selected Property ID
in Step 1, enter the property ID in the field provided using only numbers and click the
"Search" button. If you have any questions about how to enter the property ID or what results will be retrieved,
instructions with examples of how to enter the property ID appear below the search field. See Illustration 2.
If you selected Owner Name
in Step 1, enter the owner name in the field provided. If you are entering a last name
and first initial or first name, you must put a comma between the last name and first name/initial. Then click the
"Search" button. If you have any questions about how to enter the owner name or what results will be retrieved,
instructions with examples of how to enter the owner name appear below the search field. See Illustration 3.
If you selected Property Address
in Step 1, enter the property address
in the field provided and click the "Search" button. If you have any questions about how to enter the property address or what results will be retrieved, instructions
with examples of how to enter the property address appear below the search field. See Illustration 4.
If you selected Billing Address
in Step 1, enter the billing address in the field provided (this is the address where
you receive your mail) without the city and state. Then click the "Search" button. If you have any questions about
how to enter the billing address or what results will be retrieved, instructions with examples of how to enter the
billing address appear below the search field. See Illustration 5.
Note: You can narrow your search results by selecting a specific Tax Year and/or Status (i.e. paid or unpaid) from
the appropriate drop down boxes in the search fields.
From the Property Search Results page, find the property in the list that you wish to pay. Click the
located in the far left column in the row for that property. See Illustration 6.
In order to select multiple properties for payment, a checkbox to the right of each account is available to select. This
checkbox is used to add one or more properties to the cart and to obtain a copy of each account's tax bill. See
Both the "View Tax Bills" and "Pay Taxes" button are disabled until you begin selecting properties by clicking the
checkboxes. Additionally, if you select an account that is already paid, the "Pay Taxes" button will be disabled. The button is enabled only if all selected properties are eligible for payment.
See Illustratiion 7.
If you are making a payment on an installment account, clicking the
first bring up the list of quarterly scheduled payments. Select the appropriate
quarter(s) by marking the checkboxes for each quarterly scheduled payment that are due
and then click the "Pay Now" button. See Illustration 8 below.
Please review the Payment Schedule for Installments
if you receive one of the following validation errors:
- Invalid Payment for Account Number: <123456789>. Quarter 1 can only be paid in June and Quarter 2 can only be paid in
September. Quarter 3 & 4 are not available for payment until December. For help with installment payments, click on the
'Help' menu item and select 'How to Search & Pay Taxes Online.'
- Invalid Payment for Account Number: <123456789>. All unpaid quarters must be selected and paid.
After selecting a property or multiple properties for payment by selecting the 'Pay Taxes' button, a page will load that allows you to
choose your online payment type. You must select Payment Option #1 (Electronic Debit of Checking Account) or Payment Option #2
(Pay by Credit Card). See Illustration 9.
Once you click on the Make Payments - check out button you will be forwarded to the payment servicer where you will have two options to pay:
1. Payment Option #1 (Pay by Electronic Debit of Checking Account)
2. Payment Option #2 (Pay by Debit or Credit Card):
Once you click on the 'Continue' button on the Payment Processing Fee page, a new browser window will open directing you to Point and Pay, the Hendry County Tax Collector's Property Tax Payment site, where you will be able to
continue making your online payment. You will be taken through the payment process and once you
complete your payment, a confirmation page will be displayed. This page can be printed for your
records and you will also receive a confirmation email at the email address you provided during the
NOTE: In order to avoid duplicate payments, please do not click twice when submitting your
payment and do not click the back button.
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Provided all account information was entered correctly and your payment clears, you will have the option to print a duplicate receipt
within three (3) business days on property.hendry.tax
after searching the property and clicking on the account number redirecting you to the Detail page. You also have the option of
printing a duplicate bill.
To print a paid receipt, you must first locate the account(s) by following the instructions in Step 1 and Step 2
at the top of this
document, and then select the yellow 'Print Receipt' button. The button will only retrieve the duplicate tax bill for
that particular tax year, not a paid receipt. See Illustration 12 below.