Ptax Web

HOW TO SEARCH AND PAY TAXES ONLINE

Click on the links below for instructional information

I. How to Search for an Account

II. Quarterly Installments and Payment Schedule

III. How to Pay (Shopping Cart)

IV. Printing Online Bills and Receipts

How to Search for an Account

To pay taxes online, you must first locate the account(s) by following these steps:

Step 1: Select the appropriate button for your search; either by Property ID, Owner Name, Property Address or Billing Address. See Illustration 1. Once you select an option, instructions will appear with examples of how to enter the applicable criteria.

Step 2: Enter the appropriate criteria:

a) If you selected Property ID in Step 1, enter the property ID in the field provided using only numbers and click the "Search" button. If you have any questions about how to enter the property ID or what results will be retrieved, instructions with examples of how to enter the property ID appear below the search field. See Illustration 2.

b) If you selected Owner Name in Step 1, enter the owner name in the field provided. If you are entering a last name and first initial or first name, you must put a comma between the last name and first name/initial. Then click the "Search" button. If you have any questions about how to enter the owner name or what results will be retrieved, instructions with examples of how to enter the owner name appear below the search field. See Illustration 3.

c) If you selected Property Address in Step 1, enter the property address in the field provided and click the "Search" button. If you have any questions about how to enter the property address or what results will be retrieved, instructions with examples of how to enter the property address appear below the search field. See Illustration 4.

d) If you selected Billing Address in Step 1, enter the billing address in the field provided (this is the address where you receive your mail) without the city and state. Then click the "Search" button. If you have any questions about how to enter the billing address or what results will be retrieved, instructions with examples of how to enter the billing address appear below the search field. See Illustration 5.

Note: You can narrow your search results by selecting a specific Tax Year and/or Status (i.e. paid or unpaid) from the appropriate drop down boxes in the search fields.

Step 3: From the Property Search Results page, find the property in the list that you wish to pay. Click the Pay Now Button

button located in the far left column in the row for that property. See Illustration 6.

Step 4: In order to select multiple properties for payment, a checkbox to the right of each account is available to select. This checkbox is used to add one or more properties to the cart and to obtain a copy of each account's tax bill. See Illustration 7.

Note: Both the "View Tax Bills" and "Pay Taxes" button are disabled until you begin selecting properties by clicking the checkboxes. Additionally, if you select an account that is already paid, the "Pay Taxes" button will be disabled. The button is enabled only if all selected properties are eligible for payment. See Illustratiion 7.

How to Search for an Account

Illustration 1.

This image presents the usuer with a highlighted property id button indicating they must click on the property id search button to do a search by property id.

Illustration 2.

This image highlights the form input components (i.e. Highlighted property id button, property id text input, drop down years form input and drop down paid or unpaid form control. Additionally, the image shows the search button to be used to submit the search along with an image with a question mark to click if they wish to view rules governing what to key in for property id and how to use an asterix for a wildcard search. )

Illustration 3.

This image highlights the form input components (i.e. Highlighted owner name button, owner name text input, drop down years form input and drop down paid or unpaid form control. Additionally, the image shows the search button to be used to submit the search along with an image with a question mark to click if they wish to view rules governing what to key in for owner name and how to use an asterix for a wildcard search. )

Illustration 4.

This image highlights the form input components (i.e. Highlighted property address button, property address text input, drop down years form input and drop down paid or unpaid form control. Additionally, the image shows the search button to be used to submit the search along with an image with a question mark to click if they wish to view rules governing what to key in for property address and how to use an asterix for a wildcard search. )

Illustration 5.

This image highlights the form input components (i.e. Highlighted billing address button, billing address text input, drop down years form input and drop down paid or unpaid form control. Additionally, the image shows the search button to be used to submit the search along with an image with a question mark to click if they wish to view rules governing what to key in for billing address and how to use an asterix for a wildcard search. )

Illustration 6.

This image displays the Pay Now Button which would be clicked to add an individual account to the cart to pay the taxes.

Illustration 7.

This image displays a list of accounts each having a checkbox. The image also shows a view tax bill and pay taxes button that, when clicked, will act upon any item with the check box checked.

Quarterly Installments and Payment Schedule

If you are making a payment on an installment account, clicking the Image shows a quarterly installment pay now button

button will first bring up the list of quarterly scheduled payments. Select the appropriate quarter(s) by marking the checkboxes for each quarterly scheduled payment that are due and then click the "Pay Now" button. See Illustration 8 below.

Illustration 8.

This image displays the controls used to pay quarterly payments. It shows each of the quarterly payments in a list with a checkbox. The image also shows a view tax bill and pay taxes button that, when clicked, will act upon any item with the check box checked.

Please review the Payment Schedule for Installments if you receive one of the following validation errors:

Invalid Payment for Account Number: <123456789>. Quarter 1 can only be paid in June and Quarter 2 can only be paid in September. Quarter 3 & 4 are not available for payment until December. For help with installment payments, click on the 'Help' menu item and select 'How to Search & Pay Taxes Online.'

Invalid Payment for Account Number: <123456789>. All unpaid quarters must be selected and paid.

Payment Schedule for Installments

Month	Payments Allowed
June	1st quarter only
July	No payments allowed
August	No payments allowed
September	Quarter 2 only
October	No payments allowed unless tax roll is opened in October for early collection (prior to Nov. 1st). If tax roll is opened for collection in October, then the details under "November" below apply in October only from the time that the roll is opened for collection.
November	May pay Quarters 3 and 4 early
	- If 2nd quarter unpaid, may choose the above option but must also pay Quarter 2
	- Cannot pay only Quarter 2 at this time
	- Cannot pay only Quarter 3 at this time
December	Quarter 3
	- May pay Quarters 3 and 4
	- If Quarter 2 unpaid, may choose from the above two options but must also pay Quarter 2
	- Cannot pay only Quarter 2 at this time
January	May pay Quarter 4 early
	If Quarter 2 and/or Quarter 3 unpaid, may choose the above option but must also pay Quarters 2 and 3
	Cannot pay only Quarters 2 and/or 3 at this time
February	May pay Quarter 4 early
	If Quarter 2 and/or Quarter 3 unpaid, may choose the above option but must also pay Quarters 2 and 3
	Cannot pay only Quarters 2 and/or 3 at this time
March	Quarter 4
	- If Quarter 2 and/or Quarter 3 unpaid, must pay them at this time
	- Cannot pay only Quarters 2 and/or 3 at this time
April	Must pay all unpaid Quarters
May	Must pay all unpaid Quarters

How to Pay (Shopping Cart)

After selecting a property or multiple properties for payment by selecting the 'Pay Taxes' button, a page will load that will allow you to pay by Credit Card. See Illustration 9.

Payment Options

Once you click on the Make Payments - check out button you will be forwarded to the payment servicer where you will have two options to pay:

Payment Option (Pay by Debit or Credit Card):�

Illustration 9.

This image displays the shopping cart page highlighting the option to pay using the electronic debit of checking account button or the pay by credit card button along with a list of items in the cart with a remove link to the right of each row allowing the user to remove the item from the cart.

Illustration 10. (Payment Option #2).

Fee Confirmation Illustration showing fee amount and information about payment process. Also displays a continue and a cancel button.

Illustration 11.

This image displays the checkout page with the contents of the cart and a highlighted area displaying the processing fee and total amount due. Additionally shows a highlighted area with checkbox that a user can check if they wish to get future bills by emails.

Once you click on the 'Continue' button on the Payment Processing Fee page, a new browser window will open directing you to Point and Pay, the County Tax Collector's Property Tax Payment site, where you will be able to continue making your online payment.�You will be taken through the payment process and once you complete your payment, a confirmation page will be displayed. This page can be printed for your records�and�you will also receive a confirmation email at the email address you provided during the payment process.

NOTE: In order to avoid duplicate payments, please do not click twice when submitting your payment and do not click the back button.

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Printing Online Bills and Receipts

Provided all account information was entered correctly and your payment clears, you will have the option to print a duplicate receipt within three (3) business days on putnamTax.com after searching the property and clicking on the account number redirecting you to the Detail page. You also have the option of printing a duplicate bill.

To print a paid receipt, you must first locate the account(s) by following the instructions in Step 1 and Step 2 at the top of this document, and then select the yellow 'Print Receipt' button. The button will only retrieve the duplicate tax bill for that particular tax year, not a paid receipt. See Illustration 12 below.

Illustration 12.

This image informs the user that along with a pay now button for each account in the search page list, there is also a print bill and print receipt button.

Please be sure to read all disclaimers. The accuracy of the information provided on this website is not guaranteed for legal purposes, and we are not responsible for payment transactions that could not be processed as the result of technical difficulties such as downtime due to system maintenance or any other occurrence.