Email Alert Help

Email Alert Types

Payment Made on Account
Open for Collections
Discount Period Ending
Delinquent April 1 Current Tax Year
Delinquent Real Estate May 1 Current Tax Year
Delinquent Tangible Aug 1 Current Tax Year
Delinquent Real Estate 7 Days Prior to Sale
Delinquent Tangible 7 Days Prior to Warrant
Correction Causing Additional Amount Due

Portfolio Users and Non Portfolio Users can establish Email Alerts in the system. Instructions on setting up alerts for each follow.

To login to your portfolio click here. If you would like to register as a Portfolio User click here

Non Portfolio User Email Alert Instructions

All email alerts will be established from the property search page. You can access the Property Search page by clicking on the Property Search menu item at the top of the page. On the Property Search Page one would do the following:

Enter search criteria and, from the list produced from the search, click on the check box for each of the properties you wish to establish an alert.
Click on the "Sign Up for Email Alerts" button to take you to the Sign Up for Email Alerts page.
Key in the email address that the alerts are to be mailed to.
Check one or more of the alert types that you wish to establish on the selected properties.
Click on the "Save Alerts" button to save the alerts.

Viewing and Deleting Email Alerts from the Email Alert Management page

You can access the Email Alert Management page by clicking the menu item above or by clicking the "View My Email Alerts" button on the property search page.

On the Email Alert Management page one would key in their email address and click on the "View My Email Alerts" button.
After clicking the "View My Email Alerts" button, the user can click on the "view" link to the right of any of the configurations in the list and they will be presented with a page showing the properties and types of alerts chosen.
On the Manage Email Alerts page one can also click on the "delete" link to the right of any email alert configuration. See Deleting Email Alerts below

After clicking the "Save Alerts" button you will receive an email notifying you that you set up alerts on the Tax Collector's website and a link will be provided for you to activate the alerts. If you do not click on the activation link you will not receive the alerts. The alerts must be activated.

Deleting Email Alerts

A Non Portfolio user has the option to delete their email alerts. One must navigate to the Manage Email Alerts page. On the Manage Email Alerts page one would do the following to delete alerts.

On the Manage Email Alerts page click on the "delete" link to the right of any email alert configuration.
Alternatively, one can view the email alert configuration by clicking on the "view" link to the right of any configuration and then clicking on the "Remove Alert Configuration" button on the view page.
The process will send the user an email that has a confirmation link to confirm that you requested the delete. After clicking on the confirmation link the delete may take up to 24 hours to complete.

Managing Email Alerts

The system does not provide the ability to perform updates on an existing email alert configuration. For example, if an email alert configuration is established to notify the user when taxes are open for collection and no other alert option is set up at that time, the user cannot add new alert types to that existing alert configuration. To add additional alert types to the same property, the user would need to add another email alert configuration for that property and select one or all of the remaining alert types or delete the existing email alert configuration and create a new one with the desired changes.

Portfolio User Email Alert Instructions

A Portfolio User has a few more options when it comes to Email Alerts. A Portfolio User can establish Email Alerts from the property search page, and they can also apply alerts to one or more of their Portfolio Groups. To establish email alerts as a Portfolio User, you must first login to your Portfolio.

Establishing Email Alerts from the Search Page

You can access the Property Search page by clicking on the Property Search menu item at the top of page. On the Property Search Page one would do the following:

Enter search criteria and, from the list produced from the search, click on the check box for each of the properties you wish to establish an alert.
Click on the "Sign Up for Email Alerts" button to take you to the Sign Up for Email Alerts page.
The email address associated with your Portfolio account will be auto populated in the E-mail text entry area.
Check one or more of the alert types that you wish to establish on the selected properties.
Click on the "Save Alerts" button to save the alerts.

Establishing Email Alerts from Portfolio Group Maintenance page

You can access the Portfolio Group Maintenance page by clicking on the Portfolio menu item at the top of page and then clicking on Portfolio Group Maintenance. On the Portfolio Group Maintenance page one would do the following:

Click on the add-alerts link to the right of any given group to navigate to the Sign Up for Email Alerts page.
The email address associated with your Portfolio account will be auto populated in the E-mail text entry area and all of the properties associated with the group will be listed below.
Check one or more of the alert types that you wish to establish on the groups selected properties.
Click on the "Save Alerts" button to save the alerts.

Deleting Email Alerts from a group or a set of properties

As a Portfolio user you have the option to delete email alerts set on a group or a set of properties. One must navigate to the Manage Email Alerts page. On the Manage Email Alerts page one would do the following to delete alerts.

Click on the delete link to the right of any given group or set of property email alert configurations to navigate to the email alert detail page. This page will show a list of selected alerts and the associated list of properties.
Click on the delete alert configuration.
The process may take up to 24 hours to complete.

Managing Email Alerts